Our Privacy Policy

Chateau254 Privacy Policy

Effective Date: April 30, 2024 This Privacy Policy describes how Chateau254 ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Site") or purchase our products.

Information We Collect

We collect several types of information from and about users of our Site and customers who purchase our products:

Personal Information:

This includes information that can be used to identify you, such as your name, billing and shipping address, email address, phone number, and payment information.

Usage Data:

We collect information about your activity on the Site, such as the products you browse and purchase, the pages you visit, and the time you spend on the Site.

Device Information:

We collect information about the device you use to access the Site, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use the information we collect to: Process your orders and deliver your purchases. Send you promotional emails and marketing communications. Respond to your inquiries and requests. Improve the Site and our products. Prevent fraud and protect our business.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and fulfill your orders. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed. We will not share your personal information with any third parties for marketing purposes without your consent.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee the security of your information.

Your Choices

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. You can also access, update, or delete your personal information by contacting us.

Children's Privacy

Our Site is not directed to children under the age of 21. We do not knowingly collect personal information from children under 21.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Chateau254 reservations@chateau254.co.ke By using our Site or purchasing our products, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.