Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Chateau254 Terms of Use
Welcome to Chateau254! These Terms of Use (“Terms”) govern your access and use of our website ([website address]) and the services we offer (collectively, the “Service”).
By using the Service, you agree to these Terms.
Who can use the Service
You must be at least 18 years old and of legal drinking age in your jurisdiction to use the Service.
Placing Orders
You can place orders for wine through the Service.
We reserve the right to cancel or modify your order at any time.
Payment
We accept all major credit cards and mobile money (M-Pesa).
You agree to pay for your order at the time it is placed.
Age Verification
We may require age verification for all orders.
You are responsible for providing accurate age verification information.
Delivery
We will deliver your order according to the shipping method you select at checkout.
You are responsible for any shipping costs associated with your order.
We are not responsible for delays in delivery caused by factors outside our control.
Returns and Refunds
We accept returns for unopened and undamaged bottles of wine within of which it must be made on receipt/delivery. Food and soft drinks are not returnable.
Content and Intellectual Property
The content on the Service, including text, graphics, logos, and images, is the property of Chateau254 or its licensors.
You may not copy, modify, or distribute this content without our express written permission.
User Conduct
You agree to use the Service in a lawful and respectful manner.
You will not post any content that is illegal, offensive, or harmful.
Disclaimer
The Service is provided “as is” and without warranties of any kind, express or implied.
Chateau254 disclaims all liability for any damages arising out of or related to your use of the Service.
Limitation of Liability
Chateau254 will not be liable for any damages arising out of or related to your use of the Service, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
Changes to the Terms
We may change these Terms at any time by posting the updated terms on the Service.
Your continued use of the Service after the posting of any changes constitutes your acceptance of those changes.
Governing Law
These Terms will be governed by and construed in accordance with the laws of the Republic of Kenya.
Contact Us
If you have any questions about these Terms, please contact us at reservations@chateau254.co.ke .
Thank you for using Chateau254!